IT & Network Services

Database Partners provides a complete IT solution. We offer reliable technical support & will develop solutions that take into account not just your current needs but ensure future scalability as well.

We provide you with professional advice to ensure your current processes & systems are supported by your IT environment and we endeavour to work with you closely to ensure you gain a real competitive advantage.

How We Support You:


• Remote Support

Providing technical support through our remote access tools via the internet.


• Phone Support

Providing dedicated technicians to take your call and offer you technical assistance over the phone.


• Email Support

Providing you technical support via email with documented instructions including how-to's and step-by-step instructions.


• Onsite Visits

Providing you with your own dedicated IT Technician to meet with you at your office to provide hands-on support.


• Regular Scheduled Maintenance

Providing you with a scheduled regular prevention support arrangment to ensure your IT environment is functioning at a consistent optimum level.


• Consultancy & Advice

Providing you with IT Consultancy including advice on the best hardware, software & IT solutions to meet your business requirements.



Our Services:

ONSITE & REMOTE HELPDESK SUPPORT
Providing support to your office staff via our phone, email & remote tools as required. How-to's, quick fixes & step-by-step help.
IT NETWORK SUPPORT
Providing you with complete network installation, set-up, maintenance & support to ensure optimum efficiency.
BACKUP & DISASTER RECOVERY
Providing you with the assurance that all infrastructure & data is maintained and secure.
SERVER INSTALLATION & MANAGEMENT
Providing the necessary server hardware, support & advice to meet your business requirements & office environment needs.
NETWORK SECURITY
Providing you with the assurance your entire IT environment is completely secure.
PREVENTION SUPPORT & MAINTENANCE
Providing regular scheduled support activities to ensure hardware, software, systems & IT environment are well maintained.

If you want to know more about our IT and Network Services, or you would like a quote, please feel free to Contact Us