Database Partners Privacy Policy
This Privacy Statement describes the ways in which we, Database Partners, collect, hold and use information about individual persons who visit our websites. BY USING THIS WEBSITE, YOU CONSENT TO THE COLLECTION AND USE OF INFORMATION AS SET FORTH IN THIS PRIVACY POLICY. YOU ALSO ACKNOWLEDGE THAT DATABASE PARTNERS MAY PERIODICALLY CHANGE, MODIFY, ADD OR REMOVE OR OTHERWISE UPDATE THIS PRIVACY POLICY AT ITS DISCRETION.
Our Pledge on Privacy
We will always handle your Personal Information in accordance with the Privacy Policy that was in effect at the time of collection. It is our intention to post changes to our privacy policy on this page so that you are fully informed concerning the types of information we are gathering, how we use it, and under what circumstances it may be disclosed. Our Privacy Policy is located on our homepage via a link at the bottom of the page. This Privacy Policy statement demonstrates our commitment to your privacy.
Personal Data
The term "Personal Data" as used in this Privacy Policy refers to information such as your name, birth date, e-mail address, mailing address, or telephone number that can be used to identify you.
Data Collection
Database Partners collects Personal Information from you via our website contact forms and also via manual collection (emails, phone calls etc) when you contact us via this website.
Intended use of personal data
We use this information in accordance with this policy to identify you, process your requests and provide you with the most appropriate Products & Services and CRM/Development Solutions. In addition, we use this information to keep you informed of product announcements, software updates, special offers, and other information we think you'd like to hear about.
Personal Data may in some cases and with your authorisation and understanding, be transferred to third parties who act for or on our behalf, for further processing in accordance with the purpose(s) for which the data were originally collected or may otherwise be lawfully processed, such as services delivery and data management or technical support. These third parties have contracted with us to only use Personal Data for the agreed upon purpose, and not to sell your Personal Information to third parties, and not to disclose it to third parties except as may be required by law, as permitted by us or as stated in this Privacy Policy.
Security and Confidentiality of Data
Database Partners takes every precaution in ensuring the security and confidentiality of your data. To ensure this, we use data networks protected by industry standard firewall and password protection. In the course of handling your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction.
Disclosure of Personal Information
Database Partners will not engage in the practice of selling or distributing contact information to other companies or organisations of any type. Database Partners does not disclose personal information to any overseas recipients and/or organisations of any type. Database Partners does not engage in cross-border disclosure of personal information that it is ensured that overseas recipients does not breach the Australian Privacy Principles.
Cookies and Google Analytics
We use Google Analytics to improve and update our website on its efficiency, relevance & traffic. "Google Analytics" is a service offered by Google Inc. "Google" that generates detailed statistics about a website's traffic and traffic sources and measures conversions and sales. Google Analytics uses "cookies" stored on your computer to help analyze how users use our website.
A "cookie" is a small piece of information which is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer. We do not use Cookies of any sort.
Links to other Sites
This Privacy Policy applies to this website (www.creatacrm.com.au) and to Database Partners (www.databasepartners.com.au) which are both one company. It does not apply to any websites owned by third parties. In some cases, we may provide links to other websites which we believe may be of interest to you. We aim to ensure that such websites are of the highest standard. However, due to the nature of the internet, we cannot guarantee the privacy standards of websites to which we link or be responsible for the contents of sites other than this one. This Privacy Policy is not intended to be applicable to any linked site.
Accessing &/or updating Personal Information
If you wish to access any personal information you feel is in the possession of Database Partners, submit your request in writing to the Privacy Policy Officer vanessa@databasepartners.com.au and your request will be responded to in writing 30 days from receipt. You may be asked to confirm your identity either in person or documentation in order to release any relevant Personal Information you would like to access.
Complaints
Please forward any complaints in relation to this Privacy Policy to our Privacy Policy officer vanessa@databasepartners.com.au. Your complaint will be responded to within 30 days from receipt. Please note that data is only held for as long as is legally required, that being a 7yr period, after which data is destroyed.
Requesting a copy of this Policy
If you would like a copy of this Privacy Policy or a copy of our Privacy Proceedures Manual, please direct your request in writing to our Privacy Policy Officer vanessa@databasepartners.com.au. We will provide you with a written response within 30 days from receipt.
Enquiries
Enquiries relating to our privacy policy or this privacy procedure manual can be directed to vanessa@databasepartners.com.au or via phone on 02 9125 0575
Policy Changes
The Database Partners Privacy policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.
Last updated Friday 6 November, 2015
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