System Requirements

• 2 GB available hard disk space (4 GB if product is downloaded)
• DVD drive
• SVGA (1024x768) or higher resolution monitor
• Windows Installer Service 4.5; .NET 3.5 Service Pack 1
• 1 GB system memory
Processor speed for Windows® XP
• 1.0 GHz Pentium® IV processor (or equivalent)
Processor speed for Windows Vista® or Windows 7
• 1.8 GHz Pentium IV processor (or equivalent)

Works With

• Microsoft® Office 2003, 2007, and 2010 (32-bit version only) (SP3 recommended for Office 2003 and SP2 recommended for Office 2007)
• Microsoft Outlook® Express 6.0 SP2¹
• Lotus Notes® 6.5, 7.0.2, and 8.0
• Eudora® 5.2
• Internet Mail SMTP/POP3
• Microsoft Internet Explorer® 7.02, 8.0 and 9.0
• Adobe® Reader® 6.0, 7.0 and 10.x
• VMware® Workstation 5.x and 6.x; VMware Fusion, VMware Server 1.x, 2.x
• Citrix® software using Citrix XenApp® 5.0 and 6.03
• Parallels® Desktop for Macintosh® 4.0; and Parallels Workstation 2.2 for Windows®
• Oracle VM VirtualBox® 4.x

Supported Operating Systems

• Windows® XP SP3⁴ (32-bit only)
• Windows Server® 2003 SP2 (32-bit and 64-bit)
• Windows Vista®⁵ SP2 (32-bit and 64-bit)
• Windows Server 2008⁶ SP2 (32-bit and 64-bit)
• Windows 7 SP1 (32-bit and 64-bit)

Database Server:

Sage ACT! uses SQL Server® 2008 R2. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition. http://msdn.microsoft.com/en-us/library/ms143506.aspx

Scalability Recommendations⁷

Users

Processor

Memory

Product

SQL Server

1-10

1.8 GHz Pentium® IV
(or equivalent)

1 GB

Sage ACT! Premium 2012

Express Edition

11-30

2.8 GHz Pentium IV

1 GB

Sage ACT! Premium 2012

Express Edition

31-50

3.2 GHz Pentium IV

3 GB

Sage ACT! Premium 2012 (with SQL Server® 2008)

Standard Edition

Server System Requirements

• Network Interface Card
• 2 GB available hard disk space (4 GB if product is downloaded)
• DVD drive
• SVGA (1024x768) or higher resolution monitor
• 1 GB system memory
  
• Windows Installer Service 4.5 .NET 3.5 Service Pack 1
Processor speed for Windows® XP
• 1.0 GHz Pentium® IV processor (or equivalent)
Processor speed for Windows Vista®
• 1.8 GHz Pentium IV processor (or equivalent)
Processor speed for Windows 7
• 1.8 GHz Pentium IV processor (or equivalent)

Supported Server Operating Systems

• Windows® XP Professional SP34 (32-bit only)
• Windows Server® 2003 SP2 (32-bit and 64-bit)
• Windows Vista®⁵ SP2 Business and Ultimate (32-bit and 64-bit)
• Windows Server 2008⁶ SP2 (32-bit and 64-bit)
• Windows 7 SP2 Professional, Enterprise, and Ultimate (32-bit and 64-bit)

Sage ACT! uses SQL Server® 2008 R2. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition. http://msdn.microsoft.com/en-us/library/ms143506.aspx

Client System Requirements

• Internet Explorer® 7.02, 8.02 and 9.0
• Firefox® 3.5, 3.6, and 4.0
• Microsoft® Outlook® 2003 SP3, 2007 SP2, and 2010
• Microsoft Word 2003 SP3, 2007 SP2, and 2010 (required for integration features only)
• .NET 3.5 Service Pack 1 (required for integration features only)

Scalability Recommendations⁹

Users

Servers

Processor

Memory

Product

SQL Server

1-10

1

1.8 GHz Pentium® IV
(or equivalent)

1 GB

Sage ACT! Premium 2012

Express Edition

11-30

1

2.8 GHz Pentium IV

1 GB

Sage ACT! Premium 2012

Express Edition

31-50

1

3.2 GHz Pentium IV

3 GB

Sage ACT! Premium 2012 (with SQL Server® 2008)

Standard Edition

• Outlook Express is available on Windows XP and Windows Server 2003.
• On 64-bit versions of Windows, Internet Explorer (32-bit) is recommended.
• There are some limitations with Sage ACT! Scratchpad in a Citrix® environment.
• Windows XP Professional limits the number of concurrent network connections to 10 (Home Edition limits concurrent connections to 5).
• Windows Vista limits the number of concurrent network connections to 10 (Home Basic and Home Premium Editions limit concurrent connections to 5).
• "Core Server Installation" of Windows Server 2008 is not supported.
• Recommendations are based on in-house performance and scalability tests wherein, using simulated user loads, product performance was within 20% or 2 seconds (whichever was longer) of single-user product performance. Databases used in the tests averaged 1000 contacts per user. Individual customer performance may vary based on actual database size, hardware variations, network traffic, and product usage.
• IIS needs to be enabled.
• Recommendations are based on in-house performance and scalability tests wherein, using simulated user loads, product performance was within 20% or 2 seconds (whichever was longer) of single-user product performance. Databases used in the tests averaged 1000 contacts per user. Individual customer performance may vary based on actual database size, hardware variations, network traffic, and product usage